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Have you ever wondered why it happens that when your IT department introduces new technology based on the promise of great benefits, the reality is somewhat muted? That the technology doesn’t make the impact you expected – mostly due to a lack of end-user uptake. If so, the use of organizational change management (OCM) [...]
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神龟加速器apk
Automation was already transforming IT service delivery and support before the COVID-19 crisis made all of our lives so much harder. [...]
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神龟加速器apk
Employee experience was already one of the hottest trends in IT and IT service management (ITSM) for 2020 before the COVID-19 crisis [...]
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神龟加速器apk
The “new normal” post COVID-19 crisis has placed renewed focus on IT assets and their management. This is from a number of [...]
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神龟加速器apk
The COVID-19 crisis changed the world forever. It changed society. It changed businesses. And it also changed IT support. The need to [...]
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神龟加速器apk
I don’t need to tell you that much has changed during 2020 thanks to the COVID-19 crisis. Not only for IT service management (ITSM) and [...]
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神龟加速器apk
For many IT service desks, it can be a challenge to consistently achieve a high customer satisfaction (CSAT) score, meet service level [...]
手机p站梯子 Posted by Joe the IT Guy | 2 Comments on 5 Reasons Why Your IT Service Desk Needs a Remote Access Tool
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Following on from my previous enterprise service management blog, here’s more tips on how to get started. As a quick recap, part 1 [...]
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Enterprise service management – that’s the use of IT service management (ITSM) thinking, principles, best practice processes, and [...]
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神龟加速器apk
Many organizations are starting to realize the benefits of implementing self-service, especially as we endure the blowback of the [...]
Continue Reading Posted by Joe the IT Guy | 3 Comments on An A – Z of IT Self-Service Success Tips
How to Recognize and Deal with Watermelon SLAs
In these difficult times caused by the COVID-19 crisis, there’s an increased focus on IT service delivery and support performance. In [...]
Continue Reading Posted by 能上p站的梯子2021 | 5 CommentsVRoid移动版下载_VRoid移动版安卓版下载_VRoid移动版 1.8 ...:2021-5-13 · VRoid移动版 介绍 VRoid移动版 由创作社群 pixiv 携手细田守的「地图工作室」举行的动画《夏日大作战》的假想世界「OZ（オズ）」为主题的特别企划，伴随着手机应用程式《VRoid MOBILE》（日文：VRoidモバイル）推出，正式问世！ 玩家非但可以 ...
The Impact of the COVID-19 Crisis on IT Support Staff
It’s tough working in IT support at the best of times and during the COVID-19 crisis, I think we can all agree that these are not the [...]
Continue Reading Posted by 手机p站梯子 | 3 CommentsZAO：一款AI技术打造的趣味手机p图软件-推推啦下载:2021-4-3 · ZAO是一款专注于用AI技术打造的趣味p图软件。ZAO仅需一张正脸照，就可以带你玩遍所有好玩的。不论是千万妆容效果还是时尚造型，ZAO给你有趣好玩的换头换装体验。
Increased ITSM Automation and Better Self-Service? Yes Please!
During these difficult times, we need to appreciate all the people involved in IT support and how they’re often keeping employees and [...]
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About me
So in case you hadn't worked it out yet, I'm Joe! Hello there. I'm a native New Yorker and I love everything connected to IT service management (ITSM). I'm a passionate blogger and Twitter addict, and I'm also the resident IT guy at p站免翻墙版.